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zoom — Recommended Actions

All 7 privacy actions we recommend, grouped by category and prioritized by risk.

Privacy Controls(6)

Recommended Actions

Marketing communications opt out

  1. 1Open a marketing or promotional email from Zoom.
  2. 2Click the unsubscribe or opt-out link at the bottom of the email to remove yourself from that mailing list.
  3. 3Alternatively, email privacy@zoom.us with a request to opt out of all marketing communications.
Access Settings

Ad tracking opt out

  1. 1Visit the Zoom website (zoom.com).
  2. 2Access the cookie management tool, typically available through a 'Cookies' link in the website footer or a consent banner.
  3. 3Opt out of advertising and analytics cookies by deselecting those categories and saving your preferences.
Access Settings

Data access request

  1. 1Sign in to the Zoom web portal.
  2. 2Navigate to your account's Data & Privacy settings.
  3. 3Submit a data access (export) request to receive a copy of your personal data.
  4. 4Verify your identity as required by Zoom's verification process.
  5. 5Await the response, which may take up to 45–90 days.
Access Settings

Account deletion

  1. 1Sign in to the Zoom web portal.
  2. 2In the navigation menu, click Admin.
  3. 3Click Account Management.
  4. 4Click Account Profile.
  5. 5Click Terminate My Account and confirm the termination.
Access Settings

Do not sell personal data

  1. 1Visit the Zoom California & Other U.S. State Privacy Rights page at zoom.com/en/trust/california-privacy-right-statement/.
  2. 2Locate the section on California & Other U.S. State Privacy Rights to find the opt-out of sale/sharing mechanism.
  3. 3Submit a request to opt out of the sale or sharing of your personal data using the provided link or contact method.
Access Settings

Data deletion

  1. 1Sign in to the Zoom web portal.
  2. 2Navigate to your account's Data & Privacy settings.
  3. 3Submit a request to delete your personal data.
  4. 4Note that you have a 30-minute window to cancel the request; after that, deletion is permanent and irreversible.
Access Settings

Automate your privacy

Connect your accounts to TrueTerms to automate these privacy actions and monitor policy changes.

AI Training & Opt-outs(1)

Recommended Actions

Ai training opt out

  1. 1Sign in to the Zoom web portal as an account owner or admin.
  2. 2Navigate to Account Settings and locate the AI Companion or AI features section.
  3. 3Review which AI features are enabled and whether consent has been given for data use.
  4. 4Disable any AI features you do not wish to use, and ensure no consent to AI training has been granted.
Access Settings

Automate your privacy

Connect your accounts to TrueTerms to automate these privacy actions and monitor policy changes.