Terms of Service Change History

The OLD version contained Section 2 requiring arbitration for disputes arising from website use, incorporating the customer agreement's arbitration provisions. The NEW version completely omits this arbitration requirement, potentially allowing users to pursue litigation instead of mandatory arbitration.

Effective: September 8, 2026

The OLD version explicitly stated that users assume all risk for online security breaches and that services are provided 'AS IS' without warranties. The NEW version removes these broad liability disclaimers, potentially increasing Verizon's liability exposure for security failures and system performance issues.

Effective: September 8, 2026

The OLD version gave Verizon broad rights to suspend/end service 'for any operational or governmental reason' without notice. The NEW version requires Verizon to exercise discretion in suspending accounts and allows users to terminate by ceasing use, providing more user control over account status.

Effective: September 8, 2026

The OLD version prohibited data mining, reverse engineering, and most content use without express written permission. The NEW version maintains restrictions but clarifies that copying/framing for 'internal business purposes' is permitted, providing slightly broader user rights to the content.

Effective: September 8, 2026

The OLD version stated Verizon is not responsible for third-party bill payment vendors' accuracy. The NEW version expands this concept to clarify user responsibility for all account security and eliminates Verizon's liability for unauthorized access, shifting more burden to users.

Effective: September 8, 2026