"The overall risk score of 66 indicates a high level of data collection, particularly sensitive information such as social security numbers and medical history. Although there are some controls for data deletion, the potential for data to become public record poses significant privacy risks."
ca Privacy Concerns & Scorecard
The service collects multiple sensitive data types including social security number, financial matters, and medical history.
Data may be shared with other State employees or agencies, but not with external organizations except as required by law.
Data is retained as long as necessary, but individuals can request deletion of their personal information.
Individuals can request deletion of their data, but the process may not guarantee complete data removal.
The service uses Google Analytics for tracking, but the information is anonymized and does not identify users personally.
No recommended actions at this time.
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Terms of Service Updates
Broad Grant of Rights to User Submissions
NEW version includes a clause granting CA Governor's Office permission to use all user submissions (feedback, suggestions, posts) in connection with their Internet business operations, including rights to copy, distribute, and transmit. The OLD version had no such provision, meaning users previously retained control over their submissions.
Effective: August 20, 2026
Disclaimer of Liability for Communication Services
NEW version includes explicit disclaimer that the organization is not liable for content, messages, or information in Communication Services and disclaims liability for any actions resulting from user participation. The OLD version did not contain this broad liability waiver.
Effective: August 20, 2026
Unilateral Termination Right Without Notice
NEW version explicitly reserves the right to terminate user access to any or all Communication Services at any time without notice for any reason whatsoever. The OLD version contained no such termination clause.
Effective: August 20, 2026
Why We Analyzed ca
TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.