"Workday's privacy practices pose a moderate-to-high risk profile comparable to mainstream SaaS platforms like Microsoft. The service collects extensive professional and personal data including audio/video recordings analyzed by AI, health information, and device identifiers, then shares this broadly with service providers, advertising partners, and third-party event sponsors. While Workday does not monetize data through sales, the combination of AI-powered inference, third-party targeted advertising, and vague retention periods creates meaningful privacy exposure for users, particularly employees of customer organizations."
workday Privacy Concerns & Scorecard
Extensive collection of sensitive professional and personal data including health/safety information, biometric identifiers, and inferred professional interests through AI analysis
Data collected from third-party sources and shared with user's organization without explicit consent mechanisms detailed
Third-party tracking pixels and cookies used for targeted advertising with opt-out mechanisms available but not enabled by default
Vague retention periods based on undefined business needs without explicit deletion timelines
Embedded third-party content requires separate acceptance of third-party privacy policies
No recommended actions at this time.
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Data Collection & Tracking
Personal Information Collected
Account creation, service delivery, employment records, professional networking, and marketing personalization
Service localization, event planning, and regional marketing
Service functionality, security, analytics, and device fingerprinting for tracking
Service improvement, analytics, personalization, and marketing insights
Quality assurance, compliance, sales training, and AI-powered professional interest inference
Event planning and health/safety compliance
Payment processing for events and services
Account security and verification
Sales and marketing personalization, segmentation for targeted ads
Product improvement and marketing research
Cross-Platform Tracking
Workday tracks users across multiple platforms and devices through cookies and trackers that enable third parties to show targeted ads on third-party websites. The policy does not explicitly describe cross-device tracking mechanisms, but device identifiers, IP addresses, and browser information are collected and shared with advertising partners, enabling cross-platform behavioral targeting.
Tracking Methods:
Cookies & Trackers
First-party and third-party cookies used for analytics, functionality, and enabling third parties to show targeted ads on third-party websites
Device Fingerprinting
Collection of device type, identifiers, browser type, and operating system information to create device profiles for tracking
Email Tracking
Email interaction data collected to track email opens and engagement for marketing purposes
Embedded Third-Party Content
YouTube and Google services embedded in Workday pages receive data when users interact with embedded content
Call Recording & AI Analysis
Audio recordings of sales calls and online meetings analyzed using AI-powered tools to infer professional interests and behavior patterns
AI & Data Training
workday uses your content to train AI
Below is what's used and how (if at all) you can object.
What Content Is Used
Sales Calls and Online Meetings
Audio and video recordings of sales calls and online meetings are analyzed using AI-powered tools to infer professional interests and enable marketing personalization
Email and Communication Interactions
Email interaction data is collected and analyzed for marketing insights and behavioral profiling
Survey Responses
Responses to in-app surveys including ratings and free-text comments are used to infer preferences and inform marketing personalization
How to Object
No opt-out available
This service does not currently provide a public way to opt out of AI training.
Why We Analyzed workday
TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.