"Ticketmaster's privacy practices indicate a high risk due to extensive data collection, including sensitive information, and significant sharing with third parties. The vague data retention policy further compounds these risks."
ticketmaster Privacy Concerns & Scorecard
Ticketmaster collects a wide range of personal information, including sensitive data such as health information and location.
Data is shared extensively with various third parties, including Event Partners and commercial partners, which increases the risk of misuse.
Users have some control over their data, including opting out of marketing communications, but the process may not be straightforward.
Ticketmaster uses cookies and tracking tools for targeted advertising, but users can opt-out of the sale of their personal information.
The retention policy is vague, stating that data is deleted when no longer needed, but does not specify retention periods.
No recommended actions at this time.
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Why We Analyzed ticketmaster
TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.