Terms of Service Change History

The Ordinary Reusable Rounds with Glycolic Acid Promotion (July 7-31, 2026) has been removed from the terms, indicating this time-limited promotion has ended or expired.

Effective: October 1, 2026

The In-Store Consultation 10% off your Purchase promotion (available in Canada, Amsterdam, Australia & UK) has been removed from the promotional terms document.

Effective: October 1, 2026

The NIOD 15% Welcome Offer section appears incomplete in the new version, with the final sentence about refund policy cut off mid-text, suggesting the document may be incomplete.

Effective: October 1, 2026

Two new The Ordinary 10th Anniversary promotions were added: a general 10% off promotion (Sept 25-30, 2026) and an early access 10% off promotion (Sept 24, 2026) requiring code '10YEARSOFTRUTH'. Both allow up to 5 redemptions per customer and are not combinable with other offers unless DECIEM determines otherwise at its discretion.

Effective: September 24, 2026