"Reclaim presents a moderate-to-high privacy risk score (52/100) driven by collection of sensitive calendar data with persistent email tracking, targeted advertising enabled by default, and broad sharing with third-party integrations without explicit consent. Key concerns include vague data retention policies, human access to calendar data for support purposes, and the ability to unilaterally modify privacy terms with continued use implying consent. While opt-out mechanisms exist for some practices, the service employs several default-enabled tracking and sharing practices typical of convenience-focused productivity tools."
reclaim Privacy Concerns & Scorecard
Reclaim collects sensitive calendar data including event titles, descriptions, invitee emails, and locations from Google and Outlook integrations
Website uses cookies for targeted advertising enabled by default; users must actively opt-out
Data shared with third-party integrations (Zoom, Slack, Jira) without explicit per-integration consent requirement mentioned
Human access to calendar data permitted for internal operations including support without explicit per-access user consent requirement
Vague data retention policy with no specific deletion timelines; data retained indefinitely until business need ceases or as required by law
No recommended actions at this time.
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Data Collection & Tracking
Personal Information Collected
Account creation, authentication, and communication
Core scheduling and time-blocking functionality; enabling smart 1:1s and scheduling optimization
Personalization, productivity analytics, and habit tracking
Time analytics, productivity insights, and scheduling optimization
Service compatibility, user experience optimization, and usage analytics
Service delivery, fraud detection, and email engagement tracking via pixels
Email marketing effectiveness, engagement tracking, and user behavior analysis
Site functionality, user identification, targeted advertising, and analytics
Product analytics, feature improvement, and usage trend analysis
Cross-Platform Tracking
Reclaim does not explicitly describe cross-site or cross-app behavioral tracking beyond email pixel tracking (which monitors opens/clicks across emails received) and cookies that persist across sessions on Reclaim's own website and integrated services. The service integrates with Google Calendar, Outlook, Zoom, Slack, and Jira, which means Reclaim receives data about your activity in those systems, but Reclaim does not appear to track you across unaffiliated third-party websites.
Tracking Methods:
Email Tracking Pixels
Invisible pixels embedded in marketing and transactional emails collect IP address, email address confirmation, and record open/click events across any email client (Gmail, Outlook, Apple Mail, etc.)
Persistent Session Cookies
Cookies persist across multiple Reclaim site visits for user identification, authentication, and preference retention; used to serve targeted advertisements by default
Third-Party Integration APIs
Google Calendar API, Outlook Calendar API, Zoom, Slack, and Jira integrations transmit calendar, task, and meeting data to Reclaim; Reclaim also receives metadata from user activity in those platforms
Account Login & Authentication
User login creates persistent identification and session tracking; OAuth integrations with Google and Outlook enable continuous data synchronization
AI & Data Training
reclaim uses your content to train AI
Below is what's used and how (if at all) you can object.
What Content Is Used
Calendar Data for Smart 1:1s and Scheduling Optimization
Event titles, descriptions, invitee emails, and meeting metadata may be used to train generative AI features that optimize scheduling and enable smart 1:1s, but only if user explicitly opts in
Task and Habit Data for Productivity Insights
Task lists, habit tracking data, and productivity patterns may be used to improve AI-powered scheduling and time-blocking recommendations, but only if user opts in
How to Object
- 1
Log in to Reclaim account > Settings > Privacy & Data > AI & Machine Learning > Confirm 'Use my data for AI training' is set to OFF or unchecked (default is opt-out)
Why We Analyzed reclaim
TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.