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pushpay

pushpay

General Servicepushpay.com

Privacy Conclusion

"Pushpay operates as a high-risk data aggregator for religious organizations, collecting extensive sensitive data including financial records, religious affiliation, precise location, child information, and phone recordings, then sharing this data broadly with third-party integrations, advertisers, faith organizations, and corporate entities. The company employs aggressive behavioral tracking and targeted advertising while explicitly ignoring Do Not Track signals, maintains vague indefinite retention policies, and provides limited user control over location tracking that degrades service functionality when disabled. This combination of sensitive data collection, broad third-party sharing, pervasive tracking without consent, and weak transparency practices creates a critical privacy risk profile comparable to ad-tech platforms."

Risk Score
72
ELEVATED

pushpay Privacy Concerns & Scorecard

Privacy Risk Analysis
Data CollectionCRITICAL

Extensive collection of sensitive financial and religious data including payment information, donation/giving history, religious affiliation/denomination, precise geolocation, child check-in information, and phone call recordings.

Third-Party SharingCRITICAL

Data shared broadly with integrated third-party services (Engiven, Gusto, MortarStone, Resi, StudioC, VisitorTap), faith-based organizations, other Pushpay group companies, advertisers, and business partners. Payment information shared with payment gateway partners outside direct company control.

Retention & ControlHIGH

Vague data retention policies allowing indefinite retention for 'legitimate business interests' and recordkeeping purposes without specific time limits or automatic deletion mechanisms.

Transparency & RightsHIGH

Geolocation tracking enabled by default with limited opt-out capability that requires disabling location-based services entirely, degrading core service functionality.

Tracking & AdsHIGH

Targeted advertising enabled across internal and external platforms with behavioral profiling and consumer preference inference. Company explicitly does not honor Do Not Track signals.

Transparency RightsMEDIUM

Third-party payment processors and integrated service providers handle sensitive data outside Pushpay's direct control, creating transparency gaps about data handling practices.

Recommended Actions

No recommended actions at this time.

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Data Collection & Tracking

Personal Information Collected

Identity & Account Data

Account creation, user authentication, service delivery, and communication.

Financial & Donation Data

Payment processing, service delivery, financial reporting, and legitimate business interests.

Religious & Demographic Data

Service delivery to faith-based organizations, community engagement, and event management.

Child & Minor Data

Child check-in systems for religious organizations and event management.

Precise Location Data

Location-based services, targeted advertising, and delivery of location-relevant content.

Device & Browser Data

Analytics, service delivery, user identification, targeted advertising, and fraud prevention.

Web Activity & Browsing Data

Analytics, service improvement, targeted advertising, and user experience personalization.

Advertising & Marketing Interaction Data

Measuring advertising effectiveness, optimizing marketing campaigns, and delivering targeted offers.

Social Media Data

Account linkage, social authentication, and social media integration.

Call Recording Data

Quality assurance, dispute resolution, and service improvement.

Inferred Data & Profiles

Targeted advertising, marketing development, and offer personalization.

Data from Third-Party Sources

Service enhancement, data enrichment, and targeted advertising.

Cross-Platform Tracking

Pushpay tracks your activity across its own websites and third-party platforms through cookies, web beacons, and behavioral profiling. The company shares geolocation and device data with integrated third-party services (Engiven, Gusto, MortarStone, Resi, StudioC, VisitorTap) and advertisers to deliver targeted advertising across multiple platforms. Device fingerprinting via IP address and Device ID enables cross-device and cross-site tracking to build profiles of your behavior.

Tracking Methods:

Cookies

First-party and third-party cookies used to track user activity, preferences, and interactions across Pushpay platforms and external websites. Users can manage cookie preferences through Cookie Notice.

Web Beacons

Tracking pixels and web beacons embedded in websites and emails to monitor user interactions with ads, newsletters, and content.

Device Fingerprinting

Collection of IP address, Device ID, browser type, operating system, and other device characteristics to create unique device identifiers for cross-device tracking and profiling.

Behavioral Profiling

Automated analysis of user activity, preferences, and characteristics through computer processing to create consumer profiles used for targeting and personalization.

Geolocation Tracking

Collection of precise geolocation data from mobile devices and browsers. Enabled by default; users can disable through device settings but this limits service features. Used for location-based advertising and targeting.

AI & Data Training

pushpay does not train AI on your content

Based on their public policy, your content is not used to train AI models.

How to Object

No opt-out available

This service does not currently provide a public way to opt out of AI training.

Why We Analyzed pushpay

TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.