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progressive

progressive

General Serviceprogressive.com

Privacy Conclusion

"Progressive exhibits a high-risk privacy profile comparable to Google/Microsoft (score: 76/100). The company collects extensive personal and sensitive data across 30+ data points including location, financial identifiers, and device fingerprints, then shares this information with 15+ advertising and analytics vendors plus numerous third-party insurers without apparent pre-sharing consent. Most critically, Progressive stores tracking cookies for 35 years and deploys comprehensive cross-site behavioral tracking (clicks, scrolls, hovers, social media pixels) with limited opt-out mechanisms available only to California residents."

Risk Score
76
HIGH RISK

progressive Privacy Concerns & Scorecard

Privacy Risk Analysis
Third-Party SharingCRITICAL

Progressive shares data with 15+ third-party analytics, advertising, and tracking vendors (Google Analytics, DoubleClick, Monetate, Neustar, Quantum Metric, Akamai, Boomerang) plus extensive sharing with affiliated and non-affiliated insurers across 30+ product lines. No explicit consent mechanism visible before data transmission to these parties.

Tracking & AdsCRITICAL

Progressive deploys comprehensive cross-site tracking including Google Ads conversion pixels (AW-1015129364), DoubleClick remarketing, Monetate behavioral tracking with event-level data collection, social media tracking (Facebook, Instagram, YouTube, TikTok, X), and detailed interaction tracking (clicks, hovers, scrolls, focus events). No opt-out mechanism visible for advertising tracking.

Retention & ControlCRITICAL

Progressive retains tracking tokens (DVCTOKEN cookies) for 35 years, far exceeding typical business necessity. Neustar segments persist for 30 days in cookies. Most other data retention periods are not specified in the policy, creating indefinite retention risk.

Data CollectionHIGH

Progressive collects extensive personal and sensitive data including location (postal code, state code, country code), financial information (zip code for underwriting), device information (device type, OS, browser), behavioral data (browsing patterns, visit counts, referral URLs), and biometric-adjacent data through device fingerprinting via visitor IDs and IP addresses.

Transparency & RightsHIGH

Opt-out options are limited and fragmented. California residents have access to 'Do Not Sell or Share My Personal Information' and state-specific privacy policies, but no clear universal opt-out mechanism is visible. Tracking begins immediately on page load before user interaction or consent.

Recommended Actions

No recommended actions at this time.

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Data Collection & Tracking

Personal Information Collected

Identity Data

Account creation, policy management, contact, insurance underwriting, and agent tracking

Location Data

Insurance underwriting, rate calculation, geographic risk assessment, location-based targeting

Device & Browser Information

Website functionality, analytics, user experience optimization, fraud detection

Browsing & Behavioral Data

Analytics, user experience personalization, advertising targeting, conversion tracking

Session & Interaction Data

User journey tracking, personalization, analytics, audience segmentation

Social Media Integration

Cross-platform advertising, audience building, remarketing, behavioral analysis

Cross-Platform Tracking

Progressive tracks you across the internet using Google Analytics, DoubleClick remarketing pixels, and Monetate behavioral tracking, meaning your Progressive browsing activity is linked to your activity on other websites you visit. Social media tracking pixels (Facebook, Instagram, YouTube, TikTok, X) enable Progressive to track you on those platforms and show you targeted ads based on your insurance browsing behavior.

Tracking Methods:

Google Analytics & Google Tag Manager

Server-side and client-side event tracking that records user interactions (page views, clicks, form submissions) and sends this data to Google's servers for analysis and targeting

DoubleClick Tracking Pixels

Google's remarketing pixel (conversion ID: multiple IDs) that tracks Progressive website visitors and enables ads to follow them across the internet

Monetate Event Tracking

On-site behavioral tracking using data-monetate-event attributes to record fine-grained user interactions (clicks, hovers, scrolls, form field focus) for personalization and conversion tracking

Neustar Audience Segmentation

Third-party audience data appended to Progressive users via fid.agkn.com domain, creating segmented profiles used for targeting and sold to advertisers

Social Media Tracking Pixels

Facebook, Instagram, YouTube, TikTok, and X tracking pixels embedded on Progressive website to identify users and enable cross-platform remarketing

Device Fingerprinting (Visitor ID)

Unique visitor identifiers created from device characteristics (browser, OS, IP, screen resolution) enabling tracking even when cookies are blocked or deleted

Long-Term Tracking Cookies (DVCTOKEN)

Persistent cookies set to expire after 35 years, storing user identifiers and tracking data for long-term user profiling

Quantum Metric Real User Monitoring

Session recording and behavior analytics that captures detailed user interactions, form entries, and navigation patterns for analytics and UX optimization

Boomerang Performance Monitoring

Real user monitoring script (go-mpulse.net) that tracks page load times, navigation timing, and user behavior to measure site performance and user experience

AI & Data Training

progressive does not train AI on your content

Based on their public policy, your content is not used to train AI models.

How to Object

No opt-out available

This service does not currently provide a public way to opt out of AI training.

Why We Analyzed progressive

TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.