"MyGreatLearning presents a critical privacy risk (82/100) due to extensive collection of highly sensitive personal data including government IDs, biometric information, and health records, combined with aggressive third-party sharing to recruiters, employers, and data brokers operating across borders without strong user controls. The service implements persistent cross-site behavioral tracking via cookies and device fingerprinting, retains user data indefinitely after account deletion, and overrides Do Not Disturb protections for marketing communications, while providing only weak opt-out mechanisms that may block essential features."
mygreatlearning Privacy Concerns & Scorecard
Broad sharing of sensitive personal and educational data with numerous unvetted third parties including recruiters, employers, sponsors, and affiliates without granular user control
Persistent cross-site behavioral tracking via cookies, pixels, and device fingerprinting for targeted advertising with weak opt-out options
Indefinite data retention after account deletion with vague legal basis and user inability to verify or enforce deletion
Extensive collection of highly sensitive personal data including government IDs, biometric data, financial information, and health data with minimal restrictions
Calls and communications override Do Not Disturb registrations via automated dialing, AI agents, and pre-recorded messages unless user withdraws consent
Vague data retention criteria without specific timeframes or user ability to understand retention duration
No recommended actions at this time.
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Data Collection & Tracking
Personal Information Collected
Account creation, identity verification, profile management, communications
Identity verification, payment processing, tax compliance, exam proctoring
Exam proctoring, identity verification, call quality monitoring, AI training
Payment processing, billing, fraud detection, financial profiling
Accommodation for disabilities, health and safety
Course administration, performance tracking, credential validation, employer/sponsor reporting
Profile development, recruitment matching, employer communications
Customer support, learning facilitation, quality assurance, AI training
Service delivery, security, analytics, advertising targeting
Service localization, analytics, fraud detection, compliance
Service improvement, personalization, security monitoring, advertising targeting
Account linking, social login, recruitment integration, profile enrichment
Demographic analytics, diversity reporting, personalization
Profile enhancement, recruitment matching, marketing targeting
Cross-Platform Tracking
MyGreatLearning employs cross-site behavioral tracking via cookies, web beacons, and device fingerprinting to identify and track you across multiple websites and third-party advertising networks. Data is shared with analytics providers (Google Analytics, Mixpanel, Microsoft Clarity) and advertising companies (Facebook, Google Display Network) enabling them to build behavioral profiles and serve targeted ads following you across the web. Third-party enrichment services (Clearbit, Pipl, ZoomInfo) link your account data to external behavioral databases.
Tracking Methods:
Cookies (First-Party and Third-Party)
HTTP cookies, session cookies, and persistent cookies stored in browser to track user sessions, preferences, and behavior across MyGreatLearning and third-party sites. Third-party advertisers set cookies for behavioral tracking and retargeting.
Web Beacons and Pixel Tags
Transparent 1x1 pixel images embedded in web pages and emails to track page views, email opens, and user engagement across sites and campaigns
Device Fingerprinting
Collection of device attributes (OS, browser, screen resolution, installed fonts, plugins) to create unique device identifiers enabling cross-device and cross-site user tracking without cookies
Flash Cookies (Local Shared Objects)
Flash-based cookies that persist separately from browser cookies and are not cleared by standard cookie deletion, enabling persistent tracking circumventing user privacy preferences
Analytics Tags (Google Analytics, Mixpanel, Microsoft Clarity)
JavaScript tracking codes embedded on all pages to collect comprehensive usage data (pages visited, time on page, clicks, form interactions) and send to analytics servers for behavioral analysis
Advertising Pixels (Facebook, Google, Other Ad Networks)
Tracking pixels from advertising platforms that identify users across websites, collect conversion data, and enable audience targeting and retargeting
Social Media Integration APIs (LinkedIn, Facebook)
Integration with social media platforms allowing bidirectional data sharing; social login APIs pass user data to MyGreatLearning while social buttons enable third parties to track users across the web
Data Enrichment Service APIs (Clearbit, Pipl, ZoomInfo)
API connections to third-party data brokers that link user data to extensive external behavioral databases and public information sources for profile enrichment
Call Recording and Voice Analysis
Audio recording of phone calls and voice interactions with AI-powered transcription and analysis for quality assurance and potential AI training purposes
AI & Data Training
mygreatlearning uses your content to train AI
Below is what's used and how (if at all) you can object.
What Content Is Used
Call Recordings
Call recordings stored for training and quality purposes via AI-assisted communications systems including voice agents and automated processing
Chat Transcripts
Chat conversations and transcripts processed by AI systems and potentially used for AI model training
Voice Inputs
Voice inputs and audio data collected for AI-assisted processing and training purposes
Conversation Transcripts
Transcripts of user conversations with platform processed by AI systems
Educational and Research Data
Educational records, performance data, and user-generated content retained indefinitely for research purposes which may include AI model training if prior consent was given
How to Object
No opt-out available
This service does not currently provide a public way to opt out of AI training.
Why We Analyzed mygreatlearning
TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.