indeed

Mandatory arbitration clause with class action waiver prevents U.S. users from accessing courts and pursuing collective legal action against Indeed. Users must opt out within 30 days or lose right to sue. Arbitration agreement survives account termination.

Indeed shares data broadly with employers, Applicant Tracking Systems (ATS), third-party service providers, identity verification services (ID.me, Persona), large language models, and law enforcement. Data shared includes sensitive hiring data, demographic information, interview recordings, and virtual interview content.

Indeed collects extensive sensitive data including demographic information (race, ethnicity, gender, age, LGBTQ+ status, disability status, arrest/conviction records), biometric data (passkeys via face scan/fingerprint), financial data (credit card, bank account information), health data, location data, and virtual interview audio/visual recordings with minimal restrictions.

Indeed tracks affiliate website activity using fraud detection to monitor click patterns and identify fraudulent clicks. Indeed's measurements are binding for billing purposes and are not disputable by employers/users.

Indeed reserves sole discretion to monitor, modify, or remove user content with no obligation to act on user reports or provide notification. Broad indemnification requirements place liability on users and employers for Indeed's data sharing practices.

Indeed's data retention periods are largely unspecified or vague. Policy states 'Indeed has no obligation to store data except as required by law' and for recordings: 'retained according to Indeed's video retention policy, after which permanently deleted. However, Indeed is not obligated to store or retain any recording.' Multiple resume versions are stored at Indeed's discretion and removed without notice.