"GoPassport presents a critical privacy risk profile (78/100) due to collection of sensitive government identifiers (SSN, driver's license, vehicle VIN), unrestricted law enforcement sharing, and data enrichment from criminal justice databases and commercial data brokers. The service shares personal information broadly with collections agencies, regulators, and corporate affiliates, while employing persistent tracking technologies that users cannot fully disable. Combined with vague retention policies and limited correction rights for enforcement records, this creates substantial risks for identity theft, stalking, and adverse legal consequences."
gopassport Privacy Concerns & Scorecard
Collection of highly sensitive government identifiers and biometric-adjacent data including Social Security Number, driver's license number, vehicle VIN, license plate number, and precise parking location coordinates. This creates significant identity theft and stalking risks.
Unrestricted sharing with law enforcement and government authorities for enforcement and collections activities. Policy states data shared with 'law enforcement, regulators' and 'collections service providers' with minimal procedural protections or transparency requirements.
Limited data portability and deletion guarantees. Policy allows company to 'decline requested data corrections if they impact legal requirements or services', preventing users from correcting inaccurate enforcement records that could affect their legal standing.
Persistent cross-session tracking via cookies, pixels, and SDKs for marketing and campaign measurement purposes. Company explicitly does not honor Do Not Track browser signals, limiting user control mechanisms.
Data retention policy is not specified in the provided policy segments, creating uncertainty about whether sensitive government identifiers and parking violation records are retained indefinitely or subject to defined deletion schedules.
No explicit breach notification commitment in the provided policy segments. Policy acknowledges 'no network or system is ever entirely secure' without guaranteeing disclosure timelines in event of unauthorized access.
No recommended actions at this time.
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Data Collection & Tracking
Personal Information Collected
Account creation, identity verification, and service delivery
Identity verification and enforcement of parking violations and citations
Parking enforcement, violation documentation, and vehicle identification
Parking enforcement, violation documentation, and service delivery
Processing payments for parking and fines
Service delivery, troubleshooting, security, and analytics
Service improvement, analytics, and marketing campaign measurement
User tracking for marketing and analytics purposes
Employee management and service delivery
Cross-Platform Tracking
GoPassport does not explicitly describe cross-site or cross-platform tracking. However, the service deploys cookies and pixels for marketing measurement and uses device identifiers that could enable tracking across sessions and devices if the user accesses GoPassport from multiple devices or browsers.
Tracking Methods:
Cookies
Browser-specific cookies used to track user activity across sessions on GoPassport, store preferences, and enable marketing measurement. Browser and device specific, so users must opt out separately on each device.
Tracking Pixels
Web beacons deployed on pages to collect IP address, device and browser information, and cookie identifiers for marketing and campaign measurement purposes
Software Development Kits (SDKs)
SDKs embedded in GoPassport applications to collect device identifiers, behavioral data, and other information for analytics and marketing purposes
Third-Party Embedded Content
Third-party widgets, embedded content, and social media tools on GoPassport pages can collect user data directly and independently; these third parties operate under their own privacy policies
AI & Data Training
gopassport does not train AI on your content
Based on their public policy, your content is not used to train AI models.
How to Object
No opt-out available
This service does not currently provide a public way to opt out of AI training.
Why We Analyzed gopassport
TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.