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Privacy Conclusion

"Figma presents a moderately-high privacy risk profile (68/100) comparable to Google/Microsoft due to extensive data collection including device fingerprinting, protected classification characteristics, and call recordings; broad sharing with advertising networks for behavioral targeting and retargeting; and cross-site tracking via cookies and pixels. Critical weaknesses include vague retention policies tied to active accounts, automatic location inference without explicit consent, and data transfers to less-protective jurisdictions. While some controls exist (Content Training opt-out, cookie preferences), they are either non-obvious or ineffective on mobile, and children's content remains publicly indexable despite restrictions on targeted ads."

Risk Score
68
ELEVATED

figma Privacy Concerns & Scorecard

Privacy Risk Analysis
Third-Party SharingCRITICAL

Data shared with advertising networks for cross-context behavioral advertising and retargeting, which constitutes a 'sale' or 'sharing' under CCPA. Includes identifiers, internet activity, and inferred behavioral profiles disclosed to third-party advertising partners.

Data CollectionHIGH

Extensive collection of basic and sensitive data types including name, email, phone, address, location (inferred from IP), device identifiers, and behavioral data. Additionally collects protected classification characteristics (age, race, color, ancestry, national origin, citizenship, religion, marital status, medical condition, disability, sex, sexual orientation, veteran status) and call/video recordings.

Retention & ControlHIGH

Data retention policy is vague and tied to account activity. Data is retained 'as long as user uses Services or as necessary to fulfill collection purpose' with retention for 'legitimate business purposes' that are not specifically defined. Deletion requires account termination.

Tracking & AdsHIGH

Uses cookies, pixel tags/web beacons, and mobile advertising identifiers for cross-site behavioral tracking and retargeting. Third-party advertising partners independently set tracking technologies.

Transparency & RightsHIGH

Automatic collection of location information inferred from IP address without explicit user consent or notification, and data transfers to US and non-EEA countries that may have less protective data protection laws.

Recommended Actions

No recommended actions at this time.

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Data Collection & Tracking

Personal Information Collected

Identity Data

Account creation, communication, identity verification, workspace provisioning, and service delivery.

Payment & Billing Data

Payment processing, billing, subscription management, and fraud prevention.

Location Data

Service personalization, compliance, analytics, and advertising targeting.

Device & Network Data

Service delivery, analytics, security, fraud detection, and device fingerprinting for tracking.

Behavioral & Usage Data

Analytics, service improvement, personalization, and advertising optimization.

Content & Files

Service delivery, storage, backup, and AI model training (with opt-out available).

Communication & Recording Data

Quality assurance, training, customer support, and dispute resolution.

Sensitive Classification Data

Non-discriminatory service delivery and compliance with employment/education laws (when provided).

Tracking Identifiers

Session management, analytics, advertising tracking, and retargeting.

Inferred & Derived Data

Personalization, advertising optimization, and service improvement.

Social & Community Data

Community engagement, public sharing, and user discovery.

Cross-Platform Tracking

Figma uses cookies, pixel tags, web beacons, and mobile advertising identifiers to track your engagement, visits, clicks, and interactions across the Figma platform and via third-party advertising partners. Third-party advertising partners independently set additional tracking technologies on Figma to collect your IP address, pages visited, location, and time of day for interest-based advertising across third-party networks and websites. Analytics tracking via Google Analytics further enables cross-platform behavioral monitoring.

Tracking Methods:

Cookies (First-Party & Third-Party)

Figma sets first-party cookies for session management and analytics; third-party advertising partners set their own cookies on Figma for behavioral tracking, retargeting, and cross-site advertising. Third-party cookies are ineffective on mobile applications.

Pixel Tags & Web Beacons

Figma and third-party advertising partners use pixel tags and web beacons to track user engagement, page visits, clicks, and interactions in real-time. These enable retargeting and cross-site behavioral tracking.

Mobile Advertising Identifiers (IDFA / GAID)

Figma collects and shares mobile advertising identifiers from iOS (IDFA) and Android (GAID) devices to enable cross-app and cross-device behavioral tracking and retargeting for advertising purposes.

Device Fingerprinting

Collection of MAC address, browser type, device information, IP address, and user settings creates a unique device fingerprint enabling persistent tracking even when cookies are cleared or blocked.

Google Analytics

Third-party analytics service tracking user behavior on Figma's website and applications. Users can opt-out via Google Analytics Opt-out Add-on.

IP Address Tracking

IP address collection enables location inference, device identification, and advertising network assignment without explicit user consent.

AI & Data Training

figma uses your content to train AI

Below is what's used and how (if at all) you can object.

What Content Is Used

  • Designs and Customer Content

    User-created designs, files, and customer content are used to train and improve Figma's AI models and features.

How to Object

  1. 1

    Log in to your Figma account. Click your profile icon (top-right). Select 'Settings'. Navigate to 'Account' or 'Admin' settings. Find the 'Content Training' toggle and switch it OFF. Save changes. Note: This setting controls whether your designs and content are used to train Figma's AI models.

Why We Analyzed figma

TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.