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eightfold

eightfold

General Serviceeightfold.ai

Privacy Conclusion

"Eightfold presents a high-risk privacy profile (72/100) comparable to Google/Microsoft due to extensive collection of sensitive personal data including SSNs, protected classification characteristics, and professional background information from third-party sources without explicit user consent. The company shares this data broadly with advertising partners (acknowledging legal 'sale' definitions apply), international affiliates, and customers' service providers, while using it for AI-driven inferences about job candidacy with limited transparency or opt-out mechanisms. Vague retention policies, unilateral policy change authority, and lack of clear deletion guarantees compound risks for individuals whose data is collected and processed at scale."

Risk Score
72
ELEVATED

eightfold Privacy Concerns & Scorecard

Privacy Risk Analysis
Third-Party SharingCRITICAL

Shares data broadly with advertising and marketing partners for targeted advertising and cross-context behavioral advertising; company acknowledges legal definitions of 'sale' and 'targeted advertising' may apply to these disclosures

Data CollectionCRITICAL

Collects extensive sensitive personal data including Social Security numbers, driver's license numbers, passport numbers, protected classification characteristics (race, color, national origin, religion, sex, age, gender), and professional background information at scale through AI-powered talent platform

Transparency & RightsHIGH

Policy lacks transparency on AI model training and use of personal data for machine learning inferences; company processes data for 'job matching, skills predictions, likelihood to apply' without explicit user consent mechanisms described

Tracking & AdsHIGH

Uses cookies, pixels, and web beacons for analytics, marketing strategy, and cross-site behavioral tracking; third parties place tracking technologies across websites to monitor online activities over time

Retention & ControlHIGH

No explicit guarantee that account deletion results in complete data deletion; policy references anonymization but does not commit to deletion upon user request

Recommended Actions

No recommended actions at this time.

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Data Collection & Tracking

Personal Information Collected

Identity Data

Account creation, identity verification, recruitment, hiring decisions, background checks, and communication

Professional Background Data

Job matching, skills prediction, candidate evaluation, AI model inference, recruitment platform functionality

Protected Classification Characteristics

Diversity and inclusion analysis, hiring bias auditing, recruitment tracking, AI model training

Location Data

Service localization, candidate geography, recruitment targeting, jurisdiction determination

Device and Network Data

Platform functionality, analytics, security, tracking across devices, cross-site behavioral profiling

Online Activity and Behavioral Data

Analytics, marketing strategy, personalization, targeted advertising, product development, research

Social Media Data

Candidate sourcing, profile enrichment, recruitment outreach, social verification, marketing engagement

Payment and Billing Information

Payment processing, billing, subscription management, financial analysis

Audio, Visual, and Biometric Data

User authentication, communication, identity verification, potential video interview recording

Inquiry and Communication Data

Customer support, communication management, issue resolution, quality improvement

Inferred and Predictive Data

Automated candidate ranking, job recommendations, hiring decisions, AI model training

Cross-Platform Tracking

Eightfold tracks users across third-party websites and social media platforms (LinkedIn, GitHub, Stack Overflow) using cookies, pixels, and web beacons. Third parties place tracking technologies on Eightfold's site to monitor 'online activities over time and across different sites for tracking and customization purposes,' enabling cross-site behavioral tracking and retargeting for advertising and job matching.

Tracking Methods:

Cookies (First-Party and Third-Party)

Persistent and session cookies placed by Eightfold and third parties to track usage, remember preferences, enable analytics, and facilitate cross-site behavioral tracking for advertising and customization over time

Web Beacons / Tracking Pixels

Invisible 1x1 pixel images embedded in emails and web pages to compile information about email interactions, website visits, and user engagement; used to track open rates and click behavior

Device Fingerprinting

Collection of browser type, settings, device information, and IP address to create unique identifiers for users across visits and devices, enabling tracking without traditional cookies

Similar Technologies (Unnamed)

Policy references 'cookies and similar technologies' and 'similar tracking tools' without specifying local storage, session storage, or other storage mechanisms beyond cookies and pixels

AI & Data Training

eightfold uses your content to train AI

Below is what's used and how (if at all) you can object.

What Content Is Used

  • Resume and Professional Background

    Resumes, job history, work experience, education, and skills data used for training job-matching and skills prediction models

  • Online Activity and Behavioral Data

    Browsing history, usage patterns, online activities, and interaction data used for training models that infer likelihood to apply and candidate suitability

  • Protected Classification Characteristics

    Race, color, national origin, religion, sex, age, and gender data used for bias auditing and DE&I analysis in AI models

  • Inferred Data and Predictions

    Machine-learning generated inferences (job matching scores, skills predictions, likelihood to apply) used to refine and improve AI models

How to Object

No opt-out available

This service does not currently provide a public way to opt out of AI training.

Why We Analyzed eightfold

TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.