"ClickUp presents a moderate-to-high privacy risk (62/100) due to extensive collection of personal, behavioral, and device data shared with advertising and analytics partners, combined with aggressive tracking practices that ignore user Do Not Track preferences. The vague retention policy, forced cross-border data transfers, and limited user control over data in shared workspaces further increase risk. While opt-out mechanisms exist for marketing and some tracking, the breadth of third-party sharing and automatic collection of usage patterns without per-action consent create significant privacy exposure comparable to Netflix/Spotify-tier platforms."
clickup Privacy Concerns & Scorecard
ClickUp shares personal data with outside contractors, advertising partners, analytics partners, market research partners, and third-party apps. Data may also be shared with corporate affiliates and third parties in case of business sale, merger, or bankruptcy.
ClickUp explicitly ignores Do Not Track signals and does not honor user privacy preferences for tracking technologies.
ClickUp collects extensive personal and behavioral data including name, email, physical address, phone, billing information, device identifiers, location (approximate), crash data, usage patterns, features used, tasks and projects accessed, attachment filenames, search terms, collaboration patterns, and demographic information.
ClickUp receives interest and engagement data from advertising partners, linking non-personally identifiable information with personally identifiable information for profiling and targeting purposes.
End users in shared workspaces cannot directly request data access or deletion; they must request through the workspace owner, limiting individual control over personal data.
No recommended actions at this time.
Automate your privacy
Connect your accounts to TrueTerms to automate these privacy actions and monitor policy changes.
Data Collection & Tracking
Personal Information Collected
Account creation, service delivery, communication, and marketing
Account verification, billing, delivery of communications, and fraud prevention
Payment processing and billing
Service functionality, error tracking, and analytics
Localization, analytics, and fraud prevention
Service improvement, analytics, and feature development
Recognize users across devices, provide functionality, and track engagement with advertisements
Targeted advertising and marketing profiling
Account linking, workspace collaboration, and service enhancement
Cross-Platform Tracking
ClickUp receives interest and engagement data from third-party advertising partners about your activities 'on and off' the Services. ClickUp and third-party partners use cookies, web beacons, device identifiers, and pixels for cross-device tracking and recognition. Do Not Track requests are explicitly ignored.
Tracking Methods:
First-Party Cookies
ClickUp sets cookies on its own domain to recognize returning users and remember preferences
Third-Party Cookies
Third-party advertising and analytics partners set cookies to track user behavior across websites and devices
Web Beacons
Invisible pixels embedded in emails and web pages to track email opens, clicks, and website visits
Device Identifiers
Unique device identifiers used to recognize users across devices and sessions
Pixels
Tracking pixels from advertising partners embedded to monitor user engagement and conversion
AI & Data Training
clickup does not train AI on your content
Based on their public policy, your content is not used to train AI models.
How to Object
No opt-out available
This service does not currently provide a public way to opt out of AI training.
Why We Analyzed clickup
TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.