"The overall risk score of 74 indicates aggressive data collection and sharing practices, particularly with third parties. The policy lacks clarity on data retention durations and provides limited guarantees on user data deletion."
claude Privacy Concerns & Scorecard
The service collects extensive personal and technical data, including identity, payment information, and usage data.
Data is shared with various third parties, including affiliates and business partners, without clear limitations.
Cookies and similar technologies are used for tracking, but users can opt-out of targeted advertising.
Data retention practices are vague, with no specific duration mentioned for most data.
Users have some control over their data, including opt-out options, but processes for data deletion are not guaranteed.
No recommended actions at this time.
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Terms of Service Updates
New restrictions on Claude Code distribution in products
Added comprehensive new section "Can customers offer Claude Code in their products?" that prohibits modifying the Claude Code binary, removes authentication methods, or reselling Claude usage on end users' behalf. Customers may only offer Claude Code if end users authenticate with their own credentials and usage is billed directly to them. This materially restricts how businesses can integrate and monetize Claude Code.
Effective: September 6, 2026
New restrictions on credential handling and intermediation
Expanded authentication section now explicitly prohibits developers from collecting, storing, or intermediating Claude.ai credentials or session tokens. Added clarification that sign-in to Claude accounts must complete through Anthropic's own flow. This creates stricter controls over how third-party developers can handle user authentication and credentials.
Effective: September 6, 2026
Trademark and branding restrictions on Claude Code
Added explicit restrictions on using Claude Code or Anthropic names/logos in product names, features, company names, or logos. Customers can only state in plain text that their product has Claude Code preinstalled. This prevents misrepresentation of affiliation or endorsement by Anthropic.
Effective: September 6, 2026
Why We Analyzed claude
TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.