"The overall risk score of 62 indicates a significant level of data collection and sharing practices by American Express. Notably, data is shared with business partners and used for targeted advertising, while the lack of clarity on data retention raises additional concerns."
americanexpress Privacy Concerns & Scorecard
Data may be used for online targeted advertising, indicating extensive tracking practices.
The data retention period is not specified, which raises concerns about how long user data is kept.
Data may be shared with business or commercial partners and companies within the American Express group, increasing the risk of unauthorized access.
Users can opt out of marketing communications, but the process requires logging into their account or contacting customer service.
American Express collects various types of personal information, including transaction data and publicly available data.
No recommended actions at this time.
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Why We Analyzed americanexpress
TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.