"19pine presents a moderate-high privacy risk score of 58, primarily driven by collection of highly sensitive identity and financial data (SSN, government IDs, payment credentials) combined with transmission to third-party AI providers and temporary storage during task execution. While the service explicitly does not use data for targeted advertising and does not sell data to advertisers, significant risks exist around data retention vagueness, third-party processing of sensitive inputs, and lack of explicit security audits for claimed 'isolated environments.' Users should be aware that authorization to act as their representative and use caller ID spoofing, combined with collection of phone recordings and task logs, creates elevated risks if account credentials are compromised."
19pine Privacy Concerns & Scorecard
Collection of highly sensitive identity verification data including Social Security Numbers, government-issued IDs, driver's licenses, and authentication credentials (PINs, OTPs, access tokens for third-party accounts).
Temporary storage of highly sensitive data (SSN, credentials, financial data) during task execution with no explicit guarantees of deletion post-completion.
Company disclaims ability to guarantee security and acknowledges inability to prevent breaches, limiting liability while handling sensitive financial and identity data.
Data shared with multiple third-party AI providers and service providers for task execution, with user inputs transmitted to external processors without clearly specified data minimization practices.
Data processing claims ('secure, isolated environments') lack third-party audit verification and policy discloses broad law enforcement access without clear limitations.
No recommended actions at this time.
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Data Collection & Tracking
Personal Information Collected
Identity verification for account setup and task authorization
Processing payments and billing for service subscription
Enabling service to authenticate with third-party accounts and execute tasks on user's behalf
Maintaining user account and personalizing service experience
Recording and managing user-authorized tasks and communications
Executing automated tasks, detecting abuse, and service optimization
Service operation, performance monitoring, and security
Understanding user behavior and improving service experience
Cross-Platform Tracking
19pine does not describe cross-site or cross-platform behavioral tracking. Tracking is limited to first-party analytics and session data within the service itself. However, linked third-party accounts (Gmail, Google Calendar, Google and Apple authentication) mean data is processed through those platforms under their own privacy policies.
Tracking Methods:
Cookies and Tracking Technologies
First-party cookies managed per Cookie Policy; user can manage preferences but Do Not Track signals not honored
Session Data & Analytics
First-party analytics tracking access times, pages visited, and navigation paths; limited to service operation
API Authentication Logging
Authentication with Google, Apple, Gmail, and Google Calendar APIs logs all access; subject to those platforms' privacy policies
AI & Data Training
19pine does not train AI on your content
Based on their public policy, your content is not used to train AI models.
How to Object
No opt-out available
This service does not currently provide a public way to opt out of AI training.
Why We Analyzed 19pine
TrueTerms automatically audits privacy policies and data practices using advanced machine learning to keep you informed and protected. This scorecard is based on the latest available public terms of service and privacy policies as of 2026.